BUSINESS TO BUSINESS:
Can I sell Earth’s Natural Tea Blends in my Spa, Cafe, Hotel, etc?
Most Definitely! Please Contact Us for more information
Does Earth’s Natural Tea Blends have any retail location?
No, Earth’s Natural Tea Blends does not have a physical retail location, but you can shop 24/7 online shop or at one of our Pop-Up Markets hosted by Curt’s General Market Events.
TEA INFORMAITON:
Where can I find the list of ingredients and allergens?
Ingredients are listed on every Product Page.
Are your teas gluten-free?
Although our teas do not contain gluten, they are not produced in dedicated gluten-free facilities. Please check the ingredient and allergen list carefully for any concerns.
Do your teas contain any sugar?
There is no added sugar in any Earth’s Natural Tea Blends, nor any artificial sweeteners.
Do your teas contain any added flavoring ?
We use only the highest quality, 100% real ingredients in our teas and never anything artificial or unnatural.
Are all your teas organic?
All of Earth’s Natural Tea Blends are organic. Our goal is to bring the very best quality product to you.
Does tea expire?
For the most part, teas are best consumed within 2-3 years, however the quality of the tea can decline over time due to several factors like, not stored in air tight container, exposure to sunlight or damp storage conditions. To keep your tea fresh, keep in an air tight container and in a cool, dry location.
STEEPING:
How long do I need to steep my tea for?
Steeping instructions are provided on tea packaging.
PURCHASE:
Where is my order?
Once your order has been placed, it will be processed within 1-2 business days. Please allow 2-7 business days for delivery. Should you require expedited shipping, please contact us before placing your order.
How do I return something?
We do not currently offer returns. We will gladly replace damaged or defective items within 30 days with the original receipt. contact us
I received a damaged or incomplete order; will you fix that?
We will gladly replace damaged or defective items within 30 days with the original receipt. contact us
I can’t log in to my account! What should I do?
Go to earthsnatural.ca and click “My Account” on menu bar. The select “Forgot Password” and follow the steps in the password reset email to reset your password. contact us if you need further assistance.
How is tax calculated on my online order?
Tea is not a taxable item, and we are currently not charging taxes on shipping services.
What payment types do you accept?
We accept VISA, Mastercard, AMEX